Terms and Conditions

1. Services

  • We provide online, one-on-one math tutoring sessions (hereinafter referred to as “Sessions”) between qualified math tutors (hereinafter referred to as “Tutors”) and Students.

2. User Accounts

  • Parents must create a Fons account to access scheduling and billing.
  • You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.

3. Tutor Matching

  • We will use reasonable efforts to match Students with Tutors who have the qualifications and experience to meet their needs.
  • Students may request a specific Tutor, but we cannot guarantee availability.

4. Scheduling and Cancellations

  • Students can schedule and cancel Sessions through our online platform, Fons.
  • Cancellations must be made at least 24 hours before the scheduled session to avoid a full session charge.
  • We reserve the right to cancel Sessions due to unforeseen circumstances, offering Students a reschedule or refund for the cancelled session.

5. Pricing and Payment

  • We offer prepaid tutoring packages, and pay-as-you-go sessions at various rates.
  • Prices are subject to change, and we will provide Students with reasonable notice of any changes.
  • Prepaid packages are non-refundable and have expiration dates
    • 20 sessions expire 8 months after date of purchase
    • 12 sessions expire 4 months after date of purchase
    • 4 sessions expire 2 months after date of purchase
    • pay-as-you-go expire 1 month after date of purchase
  • Payment must be made in advance for the chosen package using our secure online payment system.
  • If there is a problem with the payment transaction you will be notified by email.
  • There will be a 10% fee on the price of the missed payment if a payment is more than 7 days late from the original due date.
    • An additional 10% fee will be charged for every additional 7 days the payment is late.

6. Content and Conduct

  • Students and Tutors agree to use our platform for educational purposes only.
  • Sharing or using any content provided during Sessions for cheating or plagiarism is strictly prohibited.
  • Students and Tutors are expected to conduct themselves with respect and professionalism at all times.

7. Student Data Privacy

  • We value your privacy. We collect and use your data only for the purpose of providing tutoring services and to improve our platform.
  • We will not sell or share student data with any third party for any other purpose without your explicit consent.

8. Disclaimer of Warranties

  • We strive to provide high-quality tutoring services, but we make no warranties, express or implied, regarding the results or effectiveness of our services.
  • You acknowledge that tutoring is a supplemental service and does not guarantee academic success.

9. Limitation of Liability

  • We will not be liable for any damages arising from the use of our services, including but not limited to, academic performance, technical difficulties, or tutor-student interactions.

10. Termination

  • We reserve the right to terminate your account for any reason, including violation of these terms and conditions.

11. Governing Law

  • These terms and conditions will be governed by and construed in accordance with the laws of Utah.

12. Entire Agreement

  • These terms and conditions constitute the entire agreement between you and us regarding the use of our services.

13. Amendments

  • We may amend these terms and conditions at any time by posting the revised terms on our website.
  • Your continued use of our services after the revised terms are posted constitutes your agreement to the changes.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at admin@wisekinde.com

Privacy Policy

WiseKinde, LLC respects the privacy concerns of the users of its website, www.wisekinde.com and the services provided therein (the “Site”). The Company thus provides this privacy statement to explain what information is gathered during a visit to the Site and how such information may be used.

Use of Information: As a general policy, no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to the Site. However, certain non-personal information is recorded by the standard operation of the Company’s internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience.

The Site’s various mailing lists, downloads, special offers, contests, registration forms, and surveys may request that you give us contact information such as your name, mailing and/or e-mail address, demographic information such as your age and gender, and personal preference information such as your preferred software and interests. Information submitted at the time of submission will be used by the Company only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of the Site. The Company may also share such information with our business and promotional partners to further those interests. Personally identifiable information is never sold or leased to any third parties. With your permission, we may use your contact information to send you information about our company and products. You may always opt-out of receiving future mailings as provided below. The Company does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user.

The Company may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the Company’s rights or property, other users of the Site, or anyone else that could be harmed by such activities.

The Company may also be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Children Age 16 and Under: The Company recognizes the special obligation to protect personally identifiable information obtained from children age 16 and under. AS SUCH, IF YOU ARE 16 YEARS OLD OR YOUNGER, THE COMPANY REQUESTS THAT YOU NOT SUBMIT ANY PERSONAL INFORMATION TO THE SITE OR TO THE COMPANY. If the Company discovers that a child age 16 or younger has signed up on the Site or provided us with personally identifiable information, we will delete that child’s identifiable information from our records.

WiseKinde nonetheless encourages parents to go online with their kids. Here are a few tips to help make a child’s online experience safer:

  • Teach kids never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc.
  • Know the sites your kids are visiting and which sites are appropriate.
  • Look for Website privacy policies. Know how your child’s information is treated.
  • Check out the FTC’s site for more tips on protecting children’s privacy online.

Use of Cookies: Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site, and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.

Malware/Spyware/Viruses: Neither the Company nor the Site knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.

Links to External Sites: The Company is not responsible for the content or practices of third party websites that may be linked to the Site. The Company is also not responsible for any information that you might share with such linked websites. You should refer to each website’s respective privacy policy and practices prior to disclosing any information.

Bulletin Boards and Chat Areas: Guests of the Site are solely responsible for the content of messages they post on the Company’s forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., user name, e-mail address, phone number) on the bulletin boards or in the chat areas, that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features.

Choice/Opt-Out: The Site may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. You always have the option of removing your name from any e-mail list in order to discontinue any such future communications. In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from the Company which you no longer wish to receive. If you are unsuccessful in completing the instructions specified in any such communication, please e-mail us at admin@wisekinde.com, including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.

Transfer of Information Across National Borders: Our site and various information we collect are operated on servers located in various jurisdictions, including the United States. When you access or use the Site and/or our services, personal information about you may be transferred outside the country in which you are situated to these other locations. The Company’s policies ensure that such personal information is protected to the same standard when processed by any Company entity or office around the world. We also ensure that appropriate contracts containing standard data protection clauses approved by the European Commission to protect that information and the rights of individuals are in place with any and all third-party service providers we may use.

Your Access to and Control Over Your Personally Identifiable Information: At any time, but only once per calendar year, or as otherwise required under applicable law, users may contact Company to review the personally identifiable information that Company has collected about you. If you discover any errors, please notify Company and the information will be corrected. To review the personally identifiable information that company has collected about you, please send an email to admin@wisekinde.com with the subject line: “Personal Information Review Request.” Users may also request that Company delete a user account(s) or, if you have not established a user account, your email address, and any related data at any time. If you wish to delete your user account(s), please email us at admin@wisekinde.com with the words “Delete Account” in the subject line. If you do not have a user account and wish to delete your email address or other personally identifiable information that you might have provided through your use of the Site, any Games, and/or any Services, please email us at admin@wisekinde.com with the words “Delete My Information” in the subject line.

You may also choose to confirm that the Company does not use your personal information in certain ways and/or to otherwise “opt out” of certain uses of that personal information, including without limitation (i) when your personal may to be disclosed to a third party unrelated to the Company and/or parties directly related to providing your Services and/or (ii) when your personal information may be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by you. If you wish to limit your personal data in either such way, or have other questions about how the Company may use your personal data, please contact us at admin@wisekinde.com with the words “Privacy Request” in the subject line.

Your California Privacy Rights: California Civil Code Section 1798.83 permits California residents to request from companies conducting business in California a list of third parties to which the company has disclosed personally identifiable information during the preceding year for direct marketing purposes. Company has not and will not share your personally identifiable information with third parties for their direct marketing purposes; accordingly, it will not maintain such a list of third parties. If you are a resident of California and want additional information confirming how Company does not share your personally identifiable information with third parties for their direct marketing purposes, you may contact us at admin@wisekinde.com with the words “California Privacy” in the subject line of your email.Information for Complaints or Concerns: If you have any complaints or concerns about the Company or about this privacy statement, please contact:

Via email: a.pricacy-policy__mail admin@wisekinde.com

or

Via regular mail:

WiseKinde, LLC
Attn: Privacy Policy/Legal
7132 W Dalmatian St
WVC, UT 84128

Information provided by you via general e-mail inquiries to the Company such as your e-mail address is used only to respond to your inquiries in the ordinary course of business, and is never shared with third parties.

If you are a resident of the EU and have an unresolved data privacy concern or personal information collection, use, or disclosure concern, you may file a complaint/inquiry with us at: admin@wisekinde.com

Security/How Your Personally Identifiable Information Is Protected: Security for all personally identifiable information is extremely important to us. We have implemented technical, administrative and physical security measures to attempt to protect your personally identifiable information from unauthorized access and improper use. We also protect your personally identifiable information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. We continually review all such measures and update them when appropriate. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Company cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to Company, you accept that you do so at your own risk.

Your Acceptance of These Terms: By using the Site, you accept the policies and restrictions set forth in this Online Privacy Policy. If you do not agree to this policy, please do not use the Site. This Online Privacy Policy may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Online Privacy Policy to which you are bound.

Last Updated: June 7, 2023