1. Services
- We provide online, one-on-one math tutoring sessions (hereinafter referred to as “Sessions”) between qualified math tutors (hereinafter referred to as “Tutors”) and Students.
2. User Accounts
- Parents must create a Fons account to access scheduling and billing.
- You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.
3. Tutor Matching
- We will use reasonable efforts to match Students with Tutors who have the qualifications and experience to meet their needs.
- Students may request a specific Tutor, but we cannot guarantee availability.
4. Scheduling and Cancellations
- Students can schedule and cancel Sessions through our online platform, Fons.
- Cancellations must be made at least 24 hours before the scheduled session to avoid a full session charge.
- We reserve the right to cancel Sessions due to unforeseen circumstances, offering Students a reschedule or refund for the cancelled session.
5. Pricing and Payment
- We offer prepaid tutoring packages, and pay-as-you-go sessions at various rates.
- Prices are subject to change, and we will provide Students with reasonable notice of any changes.
- Prepaid packages are non-refundable and have expiration dates
- 20 sessions expire 8 months after date of purchase
- 12 sessions expire 4 months after date of purchase
- 4 sessions expire 2 months after date of purchase
- pay-as-you-go expire 1 month after date of purchase
- Payment must be made in advance for the chosen package using our secure online payment system.
- If there is a problem with the payment transaction you will be notified by email.
- There will be a 10% fee on the price of the missed payment if a payment is more than 7 days late from the original due date.
- An additional 10% fee will be charged for every additional 7 days the payment is late.
6. Content and Conduct
- Students and Tutors agree to use our platform for educational purposes only.
- Sharing or using any content provided during Sessions for cheating or plagiarism is strictly prohibited.
- Students and Tutors are expected to conduct themselves with respect and professionalism at all times.
7. Student Data Privacy
- We value your privacy. We collect and use your data only for the purpose of providing tutoring services and to improve our platform.
- We will not sell or share student data with any third party for any other purpose without your explicit consent.
8. Disclaimer of Warranties
- We strive to provide high-quality tutoring services, but we make no warranties, express or implied, regarding the results or effectiveness of our services.
- You acknowledge that tutoring is a supplemental service and does not guarantee academic success.
9. Limitation of Liability
- We will not be liable for any damages arising from the use of our services, including but not limited to, academic performance, technical difficulties, or tutor-student interactions.
10. Termination
- We reserve the right to terminate your account for any reason, including violation of these terms and conditions.
11. Governing Law
- These terms and conditions will be governed by and construed in accordance with the laws of Utah.
12. Entire Agreement
- These terms and conditions constitute the entire agreement between you and us regarding the use of our services.
13. Amendments
- We may amend these terms and conditions at any time by posting the revised terms on our website.
- Your continued use of our services after the revised terms are posted constitutes your agreement to the changes.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at admin@wisekinde.com